Awesome Deloitte: D.Call Case Study

EMPLOYEEE APP

wireframing and redesign of the D.Call application

As part of the transition process to the company's new offices throughout the country, the firm decided to redesign a dedicated application used to reserve work stations and access contact details of the company’s employees.

THE CHALLENGE

To create an improved dedicated application for managing the reserving of workstations in a simple and convenient way

The reservation process was based on a complex multi-condition activation model

In order to create an optimal and efficient work environment, various factors had to be taken into account when booking a workstation.

THE SOLUTION

Hoteling

The user can search for available rooms and book a workstation in a Deloitte office. The application displays useful information such as employees who have assigned positions, compliant days, the number of available places in the room, and existing equipment in the position.

Call

In addition, the user can locate the contact information of other employees in the company, and search and filter by department. The contact information also contains the booked workstations (if any), and the fixed and mandatory days of the employee.

THE PROCESS

Process Modeling

Examining the possible routes for assigning work positions according to the operating models, and establishing the conditions for the digital process based on the requirements of the organization, the system and the needs of the employees

THE PROCESS

Concept development and product definition

Creating the framework for the experience of using the product and cracking the main usage scenarios

THE PROCESS

From wireframes to design of screens and development assistance

Full wireframe and design of the mobile application screens, based on Deloitte’s design guidelines, while adapting to the requirements of the organization’s operating models. In addition, accompanying the development in the application of the product and the tightening of the processes

key feature

Display of available rooms on a daily basis and navigation on a weekly basis

The available rooms are displayed under the relevant floors in order to reserve a workstation for the current day, as well as checking availability for the upcoming days.

key feature

Booking based on proximity to the rest of the team

Rooms are displayed taking into account reservations already made by the work team (if any) in order to reserve a position as close as possible. Thus, each available room will display specific employees who have reserved positions and the times they have reserved.

key feature

Display of available rooms on a daily basis and navigation on a weekly basis

The available rooms are displayed under the relevant floors in order to reserve a workstation for the current day, as well as checking availability for the upcoming days.

Wow, who's responsible for that?

Credits:

Client

Deloitte

Services

UX, UI

Year

2024

Team

Shay Lesher, Rotem Simon, Dvir Atias, Marianne Cohen

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